FAQ
General
What are the shipping costs?
We offer free shipping in the US on all orders over $100. On average all order shipping costs are $13.00 to any state in the US. International shipping costs may vary.
When will I receive my products?
All products are shipped out from our fulfillment center within 4-6 business days and on average it takes 1-5 business days to deliver your order. If things go smoothly, you place your order on Monday you should receive it by Friday the same week.
Every now and then, such as holiday seasons, there may be a delay on orders due to the high volume coming in within such a short time period. We value being transparent with our customers, so please be patient as we are a small team doing the best we can! Thanks for your understanding.
What's your refund policy?
In case you receive a product that has been damaged during shipment we will automatically ship out new product for you or issue a full refund. Refer to refund policy on footer of page. If you cancel a non subscription before the order is confirmed to ship you will be issued a full refund. Subscription items can be referred to in subscription policy in footer.
How can I cancel my order?
Cancellations must occur before the product is confirmed and preparing to be shipped out. The order cannot be cancelled after you get an email with a tracking number. Refer to shipping and refund policy on footer.
Where are the products manufactured?
All products are developed and manufactured together with FDA certified and approved supplement manufacturers in the US that comply with the highest GMP standards.
Can I track my order?
Once you will make a purchase and your order will be confirmed, we will send out an order tracking link.
Do you ship Internationally?
Yes. International shipping is available and the shipping costs will vary depending on the destination country. Please note that we are not responsible for any custom duties or taxes that may accrue upon receipt.
Subscription
What does the subscription give me?
You will receive a discount on your products with a monthly subscription. No need to order every month you will be sent a monthly order from your first billing date.
How can I manage my subscription?
The subscription management information will be emailed to you upon your first purchase.
What is your subscription cancellation policy?
You may cancel at anytime other than within 24 hours of your renewal date. Otherwise, the designated payment method will be charged and cancelled for the next billing cycle.